Co-Managed IT Services
Your IT person is great. They just shouldn't have to do everything alone. We bring the enterprise toolstack and bench depth they've been wishing for.
Co-Managed IT for Growing Teams
Already have an internal IT person or small team? Good — we're not here to replace them. Co-managed IT services are built for businesses that have internal IT talent but need the enterprise-grade monitoring tools, vendor relationships, and bench depth that a managed service provider brings to the table. Let your IT person stop drowning in password resets and start tackling the projects that actually move your business forward.
We flex around your existing team. If they want to handle strategy while we take the help desk, great. If they want to keep daily tickets and send us the hard stuff, also great. It's your call — we're here to make their life easier, not more complicated.
How We Augment Your Team
- Access to our enterprise RMM, PSA, and ticketing platform
- Tier 2/3 escalation support for complex issues
- Vacation, sick leave, and after-hours coverage
- Strategic project assistance and planning
- Shared monitoring, alerting, and documentation
- Full cybersecurity stack integration
Who This Is For
Frequently Asked Questions
Will your team step on our internal IT person's toes?
Nope. We define roles and responsibilities upfront so there's zero overlap or confusion. Think of us as their safety net and toolbox, not their replacement.
Can our IT team use your monitoring and ticketing tools?
Yes — that's a big part of the value. Your team gets access to the same enterprise-grade RMM, documentation, and ticketing platform we use. Tools that would cost you six figures to build out on your own.
What happens when our IT person is on vacation?
We've got it covered. Seamlessly. Your employees won't even notice, because we already know the environment and have all the documentation.