Let's Talk Tech
Ready to take technology off your plate? Fill out the form or give us a call. We prefer to start with a conversation — no sales pitch, just straight talk and honest recommendations from your Toledo-based IT team.
Request a Free IT Assessment
No obligation. No commitment. Just a conversation about your technology with our Toledo-based team.
Get In Touch
We prefer to start with a conversation to understand your business. Then we'll build a solution that fits — not the other way around.
Headquarters
7430 W Central Ave.
Toledo, Ohio 43617
Serving OH, MI, IN and the universe
Support Hours
24/7/365
We're like a 7/11—we don't close. And we're more satisfying than your favorite Slurpee. Seriously.
Before You Hit Submit
Common questions from business owners who are close to reaching out but want to know what happens next.
What happens after I submit the contact form?
A real human from our Toledo-based team will reach out within one business day — usually sooner. We'll have a brief conversation to understand your business and your technology challenges. There's no sales pitch, no pressure, just a straight conversation. If we're a good fit, we'll talk about next steps. If not, we'll tell you honestly.
What does the free IT assessment actually include?
We conduct a thorough review of your current technology environment: network infrastructure, security posture, backup and disaster recovery, endpoint coverage, Microsoft 365 configuration, and your team's daily IT workflows. We look for vulnerabilities, inefficiencies, and opportunities to improve. You walk away with an honest assessment of where you stand — documented, not just verbal — with no obligation to proceed.
How long does the IT assessment take?
Most assessments are completed in 1–3 business days after our initial meeting, depending on the size and complexity of your environment. The initial conversation usually takes 30–60 minutes. We'll be transparent about timing so it doesn't disrupt your operations.
Is there any obligation or commitment after the assessment?
None whatsoever. The assessment is genuinely free, and we'll never pressure you into a contract. If the assessment reveals issues you'd like us to help with, great — we'll propose a solution. If you want to take the findings elsewhere, also great. We'd rather earn your trust through honesty than close a deal through pressure.
How quickly does Flyght respond to new client inquiries?
Within one business day for form submissions, often the same day. If it's urgent, call us directly at (419) 670-7100 — we pick up. We don't have a call center or a gatekeeper. You'll talk to someone who actually knows what they're talking about.
What does the IT onboarding process look like after we decide to work with you?
We start by gathering all your existing credentials and documenting your environment. Then we deploy our monitoring and management tools across your network and endpoints. Most clients are fully onboarded within 2–4 weeks with zero operational disruption. Your team barely notices the transition — but they do notice the improvement once it's done.
Do you require long-term contracts?
We work with annual agreements, which give both sides the stability to do the job right. We're not interested in locking clients in — we're interested in doing the work well enough that they'd never consider leaving. If we're not delivering, we'll have that conversation.
Can you work alongside our existing IT person or team?
Absolutely. Co-managed IT is one of our most common arrangements. We bring enterprise tools, escalation support, after-hours coverage, and specialized cybersecurity expertise — your internal team keeps handling what they're great at. We define roles clearly upfront so there's no overlap or confusion.
What if we're currently under contract with another IT provider?
That's a conversation worth having. Depending on your contract terms, the transition might be immediate or planned around your contract end date. We've helped many Toledo businesses navigate the switch from a previous MSP, and we'll help you understand your options without pushing you into anything premature.
How is pricing determined? Will we get a custom quote?
Yes — always. We don't believe in one-size-fits-all pricing because no two businesses are alike. We scope your engagement based on your specific environment, headcount, and the services you actually need. You'll never pay for features you won't use, and you'll never get a surprise bill for something that should be included. We'll walk you through the pricing in detail before you sign anything.